1. What you are buying
Wealth OS Pro is an online service. It is delivered digitally: Pro features switch on in your account as soon as Paymob confirms your payment. Nothing is shipped.
2. Free plan and trial
There is no paid trial and no card is needed to start: the Free plan (up to 25 assets) is free for as long as you like, so you can try Wealth OS before paying. There is no free trial of Pro at the moment.
3. How payments work
Pro costs EGP 250 for one month or EGP 2,400 for twelve months, paid in Egyptian pounds through Paymob.
Each payment covers one period only. It does not renew automatically and we don't keep your card on file, so you will never be charged again without paying yourself.
4. Cancelling
Because nothing renews automatically, there is nothing to cancel: if you don't want to continue, simply don't pay for another period. Your Pro access continues until the end of the period you paid for, then your account returns to the Free plan with all your data kept.
You can also delete your account at any time in Settings. Deleting your account does not by itself give a refund for the time left.
5. Refunds
You can ask for a refund in these cases:
- Monthly plan: {{MONTHLY_REFUND_RULE}}
- Annual plan: {{ANNUAL_REFUND_RULE}}
- You were charged twice, or charged but Pro did not switch on: we refund the extra or failed payment in full.
For the lawyer: Set the monthly and annual refund rules, and confirm them against the Consumer Protection Law No. 181 of 2018 (its withdrawal rules and exceptions for digital services) and Paymob's merchant requirements.
6. How to ask for a refund
Email {{CONTACT_EMAIL}}, or open a ticket from Support in the app, with: the email address of your Wealth OS account, the date and amount of the payment, and the Paymob transaction reference if you have it.
We reply within {{REFUND_DAYS}} business days. Approved refunds are sent through Paymob to the card or wallet you paid with; we can't send them anywhere else. How long the money takes to appear depends on your bank or wallet provider.
7. Failed payments
If a payment fails, you are not charged and Pro does not switch on. You can try again from Settings → Billing. If money left your account but Pro did not switch on, contact us and we will fix it or refund you.
8. Currency and taxes
All charges are in Egyptian pounds (EGP).
{{VAT_NOTE}}
For the lawyer: Confirm VAT registration status and whether prices must be shown including VAT.
9. Contact
{{COMPANY_LEGAL_NAME}}, {{ADDRESS}}. Email: {{CONTACT_EMAIL}}. Phone: {{PHONE}}.